Responsible Gaming

  • Updated

Here at Fubo Sportsbook we know that sports wagering, and gambling in general, is an exciting and fun recreational activity. However, we also recognize, that for some, it can become a problem with devastating consequences for them, their families, and their friends. At Fubo Sportsbook, we are committed to providing information and assistance to help our players enjoy their wagering experience and to help our players stay safe.

Fubo Sportsbook wants its players to stay in control of their gambling and, to that end, offers many options to our players to achieve this. Those options are free of charge to use and range from setting daily time or deposit limits, to full self-exclusion from a particular state gambling operators or all Fubo Sportsbook services.

Problem Gambling Awareness Help

National Council on Problem Gambling.

The mission of the National Council on Problem Gambling (NCPG) is to lead state and national stakeholders in the development of comprehensive policies and programs for all those affected by problem gambling. The purpose of the NCPG is to serve as the national advocate for programs and services to assist people and families affected by problem gambling. The vision of the NCPG is to improve health and wellness by reducing the personal, social, and economic costs of problem gambling.

The National Council on Problem Gambling offers assistance 24 hours a day:

    • CALL or TEXT – 1-800-522-4700
    • CHAT – org/chat
    • Online peer support – org

Self-Imposed Gambling Restrictions “Know Your Limits"

For the purposes of responsible gaming, Fubo Gaming's website provides you the ability to set limits on your activity. If you are interested in implementing responsible gaming limits such as time, deposit, and wager limits, as well as cooling-off periods or self-exclusion from online gaming, please see below for additional information.

If you are concerned about your gambling practices or want to just take a break, please read the information below on how to help prevent problem gambling before it takes over. Additionally, please visit our Support Help Center on how to set up account limits here.

  • Establish limits for depositing and spending before you begin gambling. This can include what you want to wager or what you want to deposit. Fubo Sportsbook offers a deposit limit setting. This feature allows you to set limits on your deposits. To activate the deposit limit, navigate to the “Deposit Limit” section of the “Limits” page found in the “Account Settings” menu.
  • Have a designated time limit for your playing session and stay faithful to it. Always make sure to take regular breaks from playing while within your designated time limit. To enable a session limit, navigate to the “Session Limit” section of the “Limits” page found in the “Account Settings” menu.
  • To limit the amount of money you can wager during a set time period, you may set a “Stake Limit”. To enable a stake limit, navigate to the “Stake Limit” section of the “Limits” page found in the “Account Settings” menu.
  • If you find that gambling has become a problem for you, you may also opt to take a break. To let us know that you’d like to take a break from placing wagers, navigate to the “Timeouts” section of the “Limits” page found in the “Account Settings” menu.
  • Gambling should always be treated as a form of entertainment and recreation and should not be viewed as an alternative source of income. Never let gambling interfere with your daily responsibilities, including relationships with family and friends.
  • Never gamble if you are recovering from any form of dependency, or if you are under the influence of alcohol or drugs.
  • If you would like to request to be removed from marketing communications. Contact Fubo Sportsbook Support here to learn more. 

 

What is a Self-Exclusion and How to Self-Exclude: 

A self-exclusion is a temporary suspension of your account. Please note that you will not be able to access your Fubo Sportsbook account during a period of self-exclusion. Please withdraw funds prior to self-excluding, or contact us to withdraw funds without accessing your account.

Arizona

In Arizona, Self-Exclusion is available through the Arizona Division of Problem Gambling website here. Fubo Sportsbook also offers patrons the ability to self-exclude from all online Fubo Sportsbook services available in Arizona, for a period of 1 year, 5 years or permanently (for life). Contact Fubo Sportsbook Support here to learn more.

Iowa

In Iowa, Self-Exclusion is available through the Iowa Racing and Gaming Commission Voluntary Self-Exclusion Program website here.

Fubo Sportsbook also offers players the ability to self-exclude from all online Fubo Sportsbook services in Iowa, for a period of 1 year, 5 years, or permanently (for life). 

Signing up for the Fubo Sportsbook Self-Exclusion program means you will no longer have access, for any reason, to the Fubo Sportsbook’s website or app for, at a minimum, the period selected. After the time period selected has expired, you may request to be reinstated from the Fubo Sportsbook Self-Exclusion program and have your Fubo Sportsbook access reactivated. To reinstate, a Fubo Sportsbook Self-Exclusion Reinstatement form must be fully completed and submitted to Fubo Sportsbook.

To self-exclude from Fubo Sportsbook, you must log in to your account and navigate to the “Self-Exclusion” section of the “Limits” page found in the “Account Settings” menu. Alternatively, when logged in, select the red “Self-Exclusion” button at the top of this page. For more information on the

Self-Exclusion options contact Fubo Sportsbook Support here to submit a request form. Please ensure you select the state you are in and select “Responsible Gaming” from the Category menu.

New Jersey

In New Jersey, Self-Exclusion is available through the New Jersey Casino Gambling Self-Exclusion Program. You have a right to enroll yourself in the New Jersey Division of Gaming’s Self-Exclusion list. Putting yourself on this list will preclude you from engaging in internet gaming anywhere in New Jersey. Self-exclusion will ban you from any New Jersey licensed Internet gaming and Internet sports wagering operator for a duration of 1 or 5 years and cannot be revoked. To enroll in Self-Exclusion within Fubo Sportsbook navigate to the “Self-Exclusion” section of the “Account Settings” menu and select a duration to self-exclude. Further information is available at the New Jersey Division of Gaming Enforcement’s website here.

Resources:

Please refer to our State-specific guidance on Responsible Gaming.

Arizona

Iowa

New Jersey

Contact Fubo Sportsbook Support

If you have any questions about any of the self-exclusion or self-limitation/self-restriction options don’t hesitate to contact Fubo Sportsbook Support here.

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